Privacy Policy
This Privacy Policy explains how buildmatrixhq.com (“we”, “us”, “our”) collects, uses, and protects personal data collected through buildmatrixhq.com, including data provided via the contact/lead form.
1. What personal data we collect
When you submit the contact/lead form, we may collect:
- Name and other information you provide in the form
- Email address
- Phone number (if you provide it)
- Message content you send
We may also collect technical information (for example, IP address, browser type, device information, and pages you view) to operate and secure the website and to understand basic analytics. If cookies/similar technologies are used, the details and choices will be provided as part of our personal data processing transparency and consent approach.
2. Purposes of processing
- To respond to your inquiry and contact you about your request
- To manage and improve our services and communications
- To ensure the security of the website and prevent fraud/abuse
- For internal reporting and compliance with legal obligations, where applicable
3. Lawful basis for processing (Ukraine)
Where we process personal data based on consent, we obtain your agreement to the processing of your personal data. In such cases, the lawful basis is your consent in accordance with the requirements of Закон України "Про захист персональних даних" (№ 2297-VI від 01.06.2010), згода суб'єкта персональних даних на обробку його персональних даних.
If processing is necessary for other legal grounds under applicable Ukrainian law, we will describe the applicable basis in relevant notices presented during collection or in other sections of this Policy.
4. Sharing and transfers
We do not sell your personal data. We may share personal data only when necessary for the purposes described above, including with:
- Service providers that help us operate the website (for example, hosting or technical support)
- Authorities or other parties, if required by law
Where data processors are used, we ensure that processing is carried out under appropriate confidentiality and security measures.
5. Retention
We retain personal data for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by applicable law. Contact/lead inquiry data is typically retained for a reasonable period to respond and manage your request, and then removed or anonymized unless we need to keep it for legal/compliance reasons.
6. Security measures
We use technical and organizational safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is 100% secure; however, we take reasonable steps to protect data.
7. Your rights
You may have the right to access your personal data, request correction or updates, request deletion, and object to or limit certain processing where permitted by law. If processing is based on consent, you can withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.
To exercise your rights, contact us using the details in the “Contact us” section below.
8. Cookies and similar technologies
If our website uses cookies or similar technologies that process personal data, we provide transparency and handle consent as part of personal data processing transparency and consent. You can manage cookie preferences through the available cookie settings (if provided) and/or your browser settings.
9. Contact us (data protection)
If you have questions about this Privacy Policy or want to exercise your rights, write to:
Managing Director: Lucas Bauer