Terms of Service

1. Acceptance of the Terms

By accessing this website and using its functions (including requesting an estimate or consultation), you agree to these Terms of Service. If you do not agree, please do not use the website.

2. Services, estimates, and consultations

Any estimates, calculations, design concepts, or consultations provided through the website are non-binding. They reflect information available at the time and are subject to clarification, technical feasibility, and the information you provide. We do not guarantee specific results or outcomes.

If you place an order or request services that may be concluded remotely/off-premises, the specific contractor and essential contract details (as required) will be provided at the time of ordering or before you become bound by the contract.

Consumer information references: Закон України "Про захист прав споживачів" (№ 3153-IX від 10.06.2023), стаття 17.

3. Website use and acceptable use

You agree to use the website lawfully and not to interfere with or disrupt it. You must not use the website to transmit malware, attempt unauthorized access, or collect personal data without lawful basis.

You are responsible for all activities performed through your account (if any), and for ensuring that the information you submit is accurate.

4. Pricing, availability, and changes

Prices, availability, and service details shown on the website are for information purposes and may change. Where a distance contract is concluded electronically, logistics and payment details relevant to ordering will be disclosed clearly before you place the order.

Distance/electronic ordering reference: Закон України "Про захист прав споживачів" (№ 3153-IX від 10.06.2023), частина друга статті 19.

5. Electronic commerce information (where applicable)

If the website functions as part of an ordering or e-commerce offering, provider business information will be available on the official website and made accessible to consumers.

Electronic commerce reference: Закон України "Про електронну комерцію" (№ 675-VIII від 03.09.2015), стаття 10.

6. Personal data and consents

When you submit forms on the website, we process personal data as described in our Privacy Policy. Where consent or another lawful basis is required, it will be obtained in line with applicable requirements, including transparency about processing and cookies.

Personal data consent reference: Закон України "Про захист персональних даних" (№ 2297-VI від 01.06.2010), згода суб'єкта персональних даних на обробку його персональних даних.

7. Consumer information language

Consumer-facing information is provided in the state language to the extent required by Ukrainian law.

Language requirement reference: Закон України "Про захист прав споживачів" (№ 3153-IX від 10.06.2023), частина сьома статті 15.

8. Complaints and dispute resolution

If you disagree with a decision or need to submit a complaint, you may contact us using the details in the footer. We aim to resolve issues promptly. If the dispute cannot be resolved amicably, the consumer may seek protection of their rights in the manner provided by law.

Complaints/dispute framework reference: Закон України "Про захист прав споживачів" (№ 3153-IX від 10.06.2023) (положення щодо механізмів захисту прав споживачів та позасудового врегулювання у разі незгоди/відмови у задоволенні вимог).

9. Limitation of liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential damages arising from your use of the website or from services requested through it.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under mandatory applicable law.

10. Changes to these Terms

We may update these Terms from time to time. The latest version will be posted on this page with an updated date (if shown). Continued use of the website means you accept the updated Terms.